OUR STORY

You’ve imagined it… a home with timeless style, stunning craftsmanship and plenty of space to make memories. When you’re ready to make that home a reality, call Paul Allen Custom Homes.

Since 1984, Paul Allen Custom Homes has been dedicated to creating exceptional custom homes in San Antonio and the surrounding Hill Country. Rather than aiming to be the largest custom homebuilder, we prioritize the well-being of our internal family and focus on providing personalized attention to each client. Our goal is to ensure an outstanding experience from the initial consultation through move-in and beyond.

What sets Paul Allen Custom Homes apart is our unwavering commitment to family, service, integrity, and quality, along with a passion for incorporating the latest innovations in homebuilding. This approach has earned us numerous awards for excellence in design, functionality, and value, as well as enthusiastic reviews, referrals, and repeat business from our satisfied customers.

Paul Allen Homes is dedicated to crafting exceptional residences that cater to the sophisticated tastes and expectations of our discerning clientele. Our family-oriented business model, centered on unparalleled service and uncompromising quality, establishes our homes and reputation as benchmarks in the industry.

Our commitment to excellence has garnered significant recognition. Paul Allen Custom Homes proudly holds multiple prestigious awards from the Texas Association of Builders, as well as the esteemed Summit Awards from the Greater San Antonio Builders Association, which honor our homes for their outstanding design, functionality, and value. As a proactive member of GSABA, we uphold and advocate for the high standards, ethics, and expertise championed by this respected organization.

We are especially honored to have received the Lifetime Achievement Award from the Greater San Antonio Builders Association following Paul’s passing on June 17, 2025. The legacy of Paul Allen continues to inspire us as we strive for excellence in every project we undertake!

Company Vision

Led by local San Antonians, Paul Allen Homes knows San Antonio & the Hill Country. We know the landscape, the communities, the vibe. With more generations moving in from out of state calling the Hill Country home, there is no one better to show them around. Our family based team is comprised of savvy design, construction and real estate professionals who are experts in our industry. Together we have more than 150 years of experience. We do not just want to sell you a home, we want to form a lifetime relationship with you!

“I Am” Paul Allen Homes

Paul Allen Homes stands out as a premier organization in Boerne, TX, specializing in the luxury custom home building market. Our team is built upon the foundational values of Family, Service, and an unwavering commitment to craftsmanship, expertly led by Co-Owners Keith Norman and Jeff Floyd. Over the past 41 years, every team member and each step in our design, planning, and construction process has been meticulously chosen and refined by the Paul Allen Homes team.

We invite you to experience a brief introduction and welcoming message from our team, offering insights through their own perspectives. Paul Allen had the foresight to assemble such a dynamic team that we continue to thrive, undeterred by any challenges we face. Following the passing of Paul Allen in June 2025, our team has emerged even more robust and resilient than ever. Steady as She Goes!

THE TEAM

From the moment you walk through our doors, you’ll notice you’re working with the very best — a team that values honesty and integrity and is passionate about designing and building the highest-quality homes. You’ll also find that we care deeply about every home and every client and are involved throughout the entire process. Every member of our team understands that overall homeowner satisfaction is the cornerstone to our long-term success.

Meet the Team

that will personally guide you through the design and build experience

Keith Norman

President Business Development, Co-Owner

Keith started in the Business Real Estate & Marketing world right out of college in 2004 and found his true passion in assisting families build their Dream Homes. He truly enjoys seeing what a great quality custom home looks/feels like and enjoys conveying the easy to understand design/build process.

Keith has over a decade custom home building experience helping customers visualize a beautiful home on an empty piece of land with endless possibilities and imagination.

Keith enjoys the architectural design process, walking lots with homeowners, educating them about the custom home building process. “I typically am blessed with the first contact with our customers. It is my duty to do whatever it takes to get the homeowner feeling completely comfortable with the entire process. We want our customers to not only enjoy building their dreams with Paul Allen Homes, but to have fun and refer us to their friends and family!” Keith is OSHA Certified.

Jeff Floyd

President Construction Operations, Co-Owner

Jeff has been in the home building industry for 29 years. He enjoys the whole building process: starting with dirt and an idea and watching it become somebody’s dream and home. Jeff’s eye for quality and detail coupled with his guiding belief of honoring your word, come together to make the whole process a success.

Jeff enjoys an occasional round of golf, although he admittedly spends a lot of time filling divots. He loves traveling, time spent on a porch swing and hanging out with his family.

Janis Gonzales

Vice President of Accounting & Human Resources

Janis Gonzales is a tremendous asset to the Paul Allen Homes team. Janis has more than 13 years custom home building experience. Janis, an accountant by trade, serves as Controller for Paul Allen Homes. Janis graduated with a Masters degree from Our Lady of the Lake University.

Not only does Janis handle the day to day accounting, but she also assists with estimating and purchasing processes. Janis fulfills the role of HR Manager as well. Janis also has a strong family foundation and loves to travel!

Since her onboarding in August of 2021, the Paul Allen Homes team has not only thrived in business, but in spirit as well.

Tracey Dicks

Director of Client Relations

Tracey has over a decade of experience in high-end residential building and brings a refreshing passion as well as a wealth of knowledge to the Paul Allen Homes team. She is well-versed in all aspects of client relations and in the behind the scenes magic of planning, estimating and purchasing. Tracey’s client intuition, dedication, and attention-to-detail ensures successful projects. Her role with each project is to walk clients through the beginning processes and all the way through the execution of a well-built and wonderfully crafted home Paul Allen Home.

When not engaged in building activities and serving our clients.. She enjoys every moment of making memories with her husband and two children. Being a wife and mom is by far her greatest gift and joy!

Jennie Briggs

Vice President of Project Planning

Jennie Briggs began her career in the home building industry in 2002 and has extensive experience in the luxury custom home market guiding clients through the process of design and budgeting for their new home.

Jennie believes that when it comes to designing and building a custom home, a client who understands the process will enjoy the process.

She is a graduate of Boerne High School and Texas A&M University. She lives in Bulverde with her two children, Beaux and Baron, and their mini Goldendoodle, Marcus.

Jennifer Hatch

Office Manager

Jennifer provides administrative support to the Paul Allen Homes team. Jennifer is a native Texan and has worked in the building industry for over 15 years.

Jennifer is our technical guru and assists with the builder portal set up. She is lovingly referred to as “MacGyver” by the team. Jennifer manages and coordinates many important tasks vital to the construction process.